Frequently Asked Questions
Everything you need to know about shopping at Monkey Business.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Monkey Business, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim for 100% by 2025.
Can I change or cancel my order after it's placed?
Orders move quickly through our warehouse, but we have a 1-hour window for cancellations or address changes. Please contact our support team immediately if you need assistance.